GroundGame.Health Celebrates Major Workforce Milestone with 48 Newly Certified Community Health Workers

Tampa, FL – JANUARY 12, 2025 – GroundGame.Health today announced a significant achievement in its mission to remove barriers to care that prevent people from getting the care they need. Forty-eight team members have completed their Community Health Worker (CHW) certification, marking one of the organization’s largest single advancements in workforce development.
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This milestone reflects GroundGame.Health’s commitment to building a highly skilled, culturally aligned team capable of addressing the social, behavioral, and environmental factors that shape health outcomes. CHW certification equips team members with specialized training in health literacy, care navigation, cultural competency, and community resource coordination, skills essential for supporting individuals who face complex barriers to care.
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“Investing in CHW certification isn’t just about professional development,” said Susan Rawlings Molina, Co-Founder and CEO at GroundGame.Health. “It’s about ensuring the people we serve have trusted, trained advocates walking alongside them. This milestone strengthens our ability to deliver meaningful, human-centered support at scale.”
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Why CHW Certification Matters

Certified Community Health Workers play a critical role in today’s healthcare landscape.

Their training enables them to:

•      Build trust with individuals who may be disconnected from traditional healthcare systems

•      Increase member engagement and close care gaps

•      Reduce emergency department utilization through proactive outreach

•      Support quality measures and value‑based care initiatives

•      Enhance member satisfaction through personalized, culturally responsive support

•      Improve communication between members, providers, and health plans

For individuals and families, CHWs provide something equally important: a trusted partner who understands their lived experience and helps them navigate challenges that impact their health every day.

With 48 newly certified CHWs, GroundGame.Health is expanding its capacity to deliver high‑impact, community‑rooted support across its national footprint.

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