SOLUTIONS / Redetermination AND WORK Requirements

Maintain Member Eligibility

With new redetermination and work requirements, maintaining member eligibility for Medicaid insurance coverage will become a primary social need. As the leaders in solving social needs, we identify barriers and remove obstacles that prevent people from accessing the care they deserve.

Personalized engagement for all members, direct support for high-risk population

We create an N of 1, culturally tailored, personalized member experience, powered by our Right Touch engagement model that drives results through our deep relationships within a curated network of community-based organizations (CBOs) across the country.

With our solution for addressing new work and redetermination requirements for Medicaid members, we leverage our deep experience reaching and engaging with health plan members to drive action.

By strategically stratifying members according to risk and complexity, we ensure that the right information reaches the right members, at the right time.  

Thought leadership

GroundGame.Health experts weigh-in on the new redetermination and work requirements for Medicaid members, and provide deep insights on the impacts, and how to navigate these changes.

White Paper: How Medicaid payers can prepare

Big changes are coming, and payers need to act now. Learn from the experts how to navigate the upcoming Medicaid work requirements landscape.

Learn more
The logo of the Under the Same Sky podcast.

Under the Same Sky: Jackie Prokop

Abner Mason spoke with Jackie Prokop, Associate Principal, HMA, who discussed the complexities of designing and deploying work requirements programs based on her firsthand insights from Michigan's 2020 rollout.

Learn more

Under the Same Sky: Jacey Cooper

Abner Mason spoke with Jacey Cooper, President, Precision Health Strategies, who drew examples from her extensive background in transformational initiatives, outlining three critical strategies for states and health plans navigating this evolving landscape.

Learn more

Under the Same Sky: Karen Shields

Abner Mason spoke with Karen Shields, CEO of KMS Health Consulting, who provided key lessons learned from her experience with the rollout of the Affordable Care Act (ACA) as well as Medicaid unwinding.

Learn more

Under the Same Sky: John Morales

Abner Mason spoke with John Frias Morales, an analytics expert, who discussed how states and health plans can avoid built-in bias and design systems that help Medicaid beneficiaries retain their health insurance coverage.

Learn more

Under the Same Sky: Jessica Kahn

Abner Mason spoke with Jessica (Jess) Kahn, Partner at McKinsey based out of Washington, D.C. Jess shared practical advice drawn from her decades of experience in state and federal government and in her current role as a partner at McKinsey.

Learn more

Article series

GroundGame.Health's own Syam Adusumilli, Chief Evangelist and Head of Strategic Partnerships, has initiated a series of articles with useful perspectives and insights on these new requirements.

1A: The New Social Contract: From Safety Net to Trampoline

The One Big Beautiful Bill Act represents more than budget policy, it's a fundamental reordering of the relationship between citizens and their government.

Learn more

1B: The New Stakeholders: Who Implements the Distributed Social Contract

When work becomes a condition of healthcare coverage, responsibility spreads far beyond government agencies.

Learn more

1C: The Systems View: How Work Requirements Create Unpredictable Outcomes

When Arkansas implemented Medicaid work requirements in June 2018, state officials anticipated promoting employment and personal responsibility. What they got instead was 18,000 people losing coverage in ten months — with no measurable increase in employment.

Learn more

2A: Building Verification Systems that Work: Technology’s Role in the Reciprocal State

When 18.5 million people must document 80 hours of activity monthly, system design becomes social policy.

Learn more

2B: Exemption Systems and the Boundaries of Obligation

Who shouldn't have to work, who decides, and how do we know?

Learn more

2C: The Human Layer: Agency, Advocacy, and Community Engagement

Systems don't implement themselves — people make them work, or make them fail.

Learn more

3A: What Health Insurers Can Do: Turning Enrollment Volatility Into Care Continuity

The question isn't whether work requirements are good policy. The question is what operationally competent managed care organizations do when policy creates volatility that threatens both business models and population health.

Learn more

3B: The 14-month Implementation Checklist: What MCOs Must Do Now

The plans that execute well aren't those with the most resources. They're those that started earliest and iterated fastest. Start now.

Learn more

3C: Managing the Multiple Burdened: Care Coordination when Medical Risk, Social Complexity,and Administrative Barriers Converge

Effective MCO response doesn't create ten different programs. It creates flexible, adaptive support systems that accommodate intersectional complexity

Learn more

4A: The Expansion Redetermination Challenge for Adults

Redetermination for adults goes beyond monthly work verification, serving as a periodic, comprehensive review of Medicaid eligibility, including income, household changes, and continued compliance with work or exemption requirements.

Learn more

4B: When Redetermination Meets Reality

What happens when Medicaid redetermination deadlines collide with mental illness, disability, and caregiving? For thousands of expansion adults, a six-month cycle meant to verify eligibility becomes a recurring crisis costing coverage, health, and sometimes lives.

Learn more

4C: Building Redetermination Infrastructure for Expansion Adults

States face a 14-month deadline to overhaul Medicaid systems for 18.5 million expansion adults. Semi-annual redetermination isn’t just a policy shift, it’s a capacity crisis requiring new technology, staffing, and coordination across every stakeholder.

Learn more

4D: When the Disability Itself Prevents Documentation: Autism, IDD, and the Redetermination Penalty

For adults with autism and intellectual disabilities and their caregivers, the six-month Medicaid redetermination cycle isn’t just paperwork, it’s a barrier that punishes the very conditions exemptions are meant to protect.

Learn more

5A: Employers as Safety Net Partners: The Private Sector's New Role

When a paystub becomes a passport to healthcare, employers inherit responsibilities they never requested and opportunities they may not yet recognize.

Learn more

5B: The Employer Segmentation Challenge

Large corporations, mid-sized firms, self-insured employers, small businesses, Taft-Hartley plans, and public sector organizations face fundamentally different opportunities and constraints in supporting expansion adult employees.

Learn more

5C: The Unstable Employment Reality

The gap between being employed and meeting 80 monthly hours reflects structural features of low-wage labor markets, not individual work ethic failures .

Learn more

5D: Employer Liability and Reluctance

Employers are being conscripted as verification infrastructure without their consent, creating resistance that ranges from passive non-cooperation to active avoidance.

Learn more

5E: Union and Collective Bargaining Dimensions

Unionized workers face distinct work requirement dynamics shaped by collective bargaining agreements, seniority systems, and union hall infrastructure.

Learn more

6A: The Expansion Dual Challenge

For a few hundred thousand Americans who entered Medicaid through expansion before qualifying for Medicare disability, work requirements create unprecedented complexity

Learn more

6B: Managing Dual Eligibles Under Work Requirements: What D-SNPs and States Must Do

Operational strategies for serving the most complex population facing the most complex policy.

Learn more

7A: The Exemption Architecture

Exemption rules are more than paperwork. They reflect choices about trust, capacity, and the purpose of safety nets, shaping whether Medicaid work requirements expand opportunity or restrict coverage.

Learn more

7B: The Verification Architecture

The Verification Architecture is the arena where states confront the choice between trusting systems or trusting people, a decision that defines not only administrative design but the very balance between oversight, burden, and coverage stability.

Learn more

7C: The Coordination Architecture

The sequencing of bureaucratic processes determines whether compliance unfolds as a stable transition or fractures into systemic failure.

Learn more

7D: The Delegation Architecture

Building Medicaid delegation systems means more than logistics. It requires attention to safe harbors, constitutional limits, and liability protections that determine whether employers, providers, and schools can truly participate.

Learn more

8A: Faith-Based Organizations as Trusted Intermediaries

How spiritual authority, regular connection, and congregational life create unique capacity for work requirement navigation.

Learn more

8B: Grant-Funded CBOs and the Mission Drift Problem

When community organizations assume government contracts, they face tensions in balancing service provision with advocacy and in sustaining funding while preserving organizational autonomy.

Learn more

8C: Community Inclusive Social Enterprises as Reciprocal Infrastructure

When peer support becomes paid work, community capacity is built through mutual aid.

Learn more

8D: Decentralized Autonomous Organizations and Programmable Support

When coordination happens through code: using blockchain, smart contracts, and AI agents to enable peer navigation without centralized institutional control.

Learn more

8E: The Competency Matrix: Matching Capabilities to Complexity

How navigation support works through competency-based matching rather than organizational tiers.

Learn more

8F: The Ecosystem in Practice: Limitations

What navigation actually looks like from the recipient's perspective, how coordination happens across organizational boundaries, who builds the technology layer, and what accountability means when no single entity controls the system.

Learn more

8G: The Rural CBO Capacity Crisis

Rural areas facing work requirements often lack the community organization infrastructure that urban implementation models assume.

Learn more

8H: Informal Mutual Aid Networks  

As expansion adults already rely on informal mutual aid networks for survival, formalizing these networks enough to count for verification without destroying their informal character could leverage existing community capacity.

Learn more

9A: Accountable Care Organizations and Work Requirements  

How work requirements destabilize ACO's and what payment, governance, and data reforms are needed to protect care for vulnerable populations.

Learn more

9B: Physician Practices and the Exemption Burden

When clinical care meets administrative gatekeeping.

Learn more

9C: Hospital Systems as Work Requirement Infrastructure

When institutional missions collide with eligibility instability.

Learn more

9D: Provider Attestation Liability

What healthcare providers risk when they document work exemptions.

Learn more

9E: Provider Tax Restrictions and State Implementation Capacity

How the Medicaid financing freeze constrains work requirement infrastructure.

Learn more

9F: Pharmacies as Work Requirement Touchpoints

Pharmacies see Medicaid patients more frequently than any other healthcare touchpoint, creating opportunities for coverage loss early warning, exemption identification, and navigation access.

Learn more

9G: Behavioral Health Provider Perspectives

Behavioral health providers face unique tensions in work requirement implementation: confidentiality requirements, episodic conditions, and therapeutic relationships that administrative gatekeeping can undermine.

Learn more

10A: Higher Education as Compliance Infrastructure

How community colleges, public universities, and online programs become essential work requirement pathways.

Learn more

10B: Vocational Training and Workforce Development

How vocational training, apprenticeships, and workforce development programs can serve as practical pathways for Medicaid work requirement compliance.

Learn more

10C: GED, ESL, and Adult Basic Education

Why GED, ESL, and adult basic education, as well as the infrastructure to verify them, are critical to real compliance and economic mobility.

Learn more

10D: Navigator Training, Volunteer Training, and Job Readiness Programs

How navigator, volunteer, and job readiness programs build human capital while strengthening work requirement systems.

Learn more

10E: The Technical Framework

Turning credit hours into compliance: the technical rules that make education a real pathway.

Learn more

10F: Supporting the Education Ecosystem

Coordinating investments across MCOs, hospitals, employers, and community partners to turn education into a sustainable compliance pathway.

Learn more

10G: When Education Counts But Financing Evaporates

Federal policy encourages education for coverage while simultaneously dismantling the borrowing system that funds graduate programs, leaving students with rules that promise opportunity but deliver barriers.

Learn more

10H: The For-Profit Education Problem

When education becomes a compliance product, vulnerable adults face aggressive marketing, high costs, and credentials that lead nowhere.

Learn more

10I: Education Employment Transitions

Work requirements reward training but ignore transition realities, creating coverage loss at the moment of success.

Learn more

11A: Pregnant and Postpartum Populations

Rigid exemption systems collide with biological complexity, turning maternity care into an administrative gauntlet instead of a protected pathway.

Learn more

11B: Serious Mental Illness and Work Requirements

Policies built on the expectation of stability fail when serious mental illness creates fluctuating realities, leading to coverage gaps during critical episodes.

Learn more

11C: Substance Use Disorders and Recovery Pathways

Strict compliance rules clash with the chronic and unpredictable nature of addiction, turning routine administrative deadlines into pressure points that can trigger relapse and destabilize recovery.

Learn more

11D: Justice-Involved and Reentry Populations

Verification systems built for predictability clash with the realities of reentry, where criminal records, probation demands, and untreated health conditions make meeting 80-hour work requirements nearly impossible.

Learn more