NEEDS MET, lives Changed
At GroundGame.Health, we help people overcome the barriers that prevent them from leading healthier lives.
How we work
GroundGame.Health has developed a business model that brings diverse stakeholders, processes, terminologies, technologies, and payment structures together, to connect people to the community-based organizations and resources they need on the ground, to overcome the barriers that are preventing them leading healthier lives.
Whether a person needs transportation, food, housing, help applying for benefits, or another needs, we have the boots on the ground to support them.
Through human-to-human connections, we build trust through compassion and empathy with each person we engage. That trust enables us to uncover and solve the most important obstacle each person is facing.
1: Population
We begin by identifying the population of individuals who currently have unmet social needs.
2: Integrations
Our bidirectional integration capabilities with customers allows us to exchange information such as referrals, care plans, claims, etc.
3: Implify™
The Implify™ platform intelligently routes information to relevant resources, and documents both the activities performed, and the results achieved.
The Social Impact Hourglass
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In the Middle: GGH
GroundGame.Health provides the platform to enable very different businesses to work effectively together for social impact.
4: Help
GroundGame.Health staff, along with community-based organizations and/or resource providers, work directly with the people who need help — on the ground.
5: Document
The Implify platform creates a secure, cohort-based structure to assess and capture health-related social needs, documents gaps that are closed, as well as the resources that were ultimately provided.
6: Financial
The Implify platform enables both upstream and downstream billing and payments, through invoices and/or claims.
Social needs resolution
Our success lies in a comprehensive solution that identifies and tackles barriers, pays for them, and documents every step in our platform — Implify™. Implify is HITRUST certified and seamlessly integrates with other healthcare technology systems, ensuring a smooth and transparent process from assessment to care planning, outcome reporting, and closing social and care gaps.
GroundGame.Health has developed a national network of community-based organizations (CBOs), enabling us to solve complex social needs at a hyperlocal level. Our unique model positively impacts the communities served because we have flowed more than $36M downstream to the CBOs, advancing their missions.
One size does not fit all
Different people have different needs, that impact them in different ways. Whether you're experiencing health concerns such as paying for your medications, or life challenges such as unsafe living conditions, GroundGame.Health may be able to help you.* Here are just some of the ways:
- Behavioral health needs
Locating mental health support services. - Caregiving
Help caring for family members. - Childcare
Finding daycare or after-school programs. - Education support
Connections to programs for learning English, getting a high school equivalency certificate (GED), etc. - Food
Getting help with food, and signing-up for programs like SNAP and WIC. - Home environment
Fixing problems at home, like mold, pests, or heating. - Housing and unsafe living conditions
Finding a place to live — or a safer living environment. - Legal support
Locating legal help to address advance directives, powers of attorney, bankruptcy, etc.
- Medical costs
Support for paying for healthcare bills. - Medication costs
Obtaining discounts on medications, or assistance with copays. - Money and finances
Support with bills such as utilities, rent, or credit cards; finding help with debt. - Navigation
Where to go with questions or concerns regarding care. - Social isolation or loneliness
Finding someone to spend time with, or joining support groups. - Support group help
Quitting smoking, drinking, or other unhealthy habits. - Transportation
Arranging rides to medical appointments, or errands like grocery shopping.
How we’ve worked with our partners to make a difference
Real people, real stories.
Randy*
Randy, 75, had mobility issues, as his rollator was both too small, and in disrepair. Also, his caregiver was unreliable, and his cell phone was not working — making it impossible to seek help. Our care coordinator intervened, arranging a new rollator prescription, and helping source a new one. She intervened with the care agency on his behalf, and also arranged for a new phone. The support has led to a much better quality of life for Randy.
Jenny*
Jenny is a 58-year-old woman who despite her employment status, struggles from time-to-time keeping food on the table, and paying her utilities during the cold weather months. We helped Jenny sign-up for food support that she qualified for, and connected her with a local resource that provides financial assistance with her utility bills.
José*
José, 65, is diabetic, but was having trouble affording his prescribed medication and testing equipment. As a result, he was not feeling well, with elevated A1c values. With our care coordinator’s help, José was connected to a program to help pay for his medication and testing gear. The coordinator even followed up with José's PCP to see if more help was needed. Today, José’s diabetes is well-controlled.
* The names and likenesses of individuals and the details of their experiences with GroundGame.Health have been altered to protect individual privacy.
